Review Guidelines
Effective August 6, 2026 · Version 1.4
After objective moderation, one eligible written review per customer and product earns 200 Olympus points. One approved photo or video attached to that review can earn one additional media reward: 200 more points for an approved lifestyle photo, for 400 total, or 800 more points for an approved experience video, for 1,000 total. Only the first approved photo or video earns, and its kind sets the amount. Neither reward depends on star rating, sentiment, or whether the review is favorable, unfavorable, or mixed. Published reviews are attributed by the reviewer's first name from the verified purchase, and review pages note that published reviews may include rewarded reviews.
Eligibility
- Sign in with the email used for a completed purchase.
- Review a product included in that verified purchase.
- Limit one rewarded review per customer and product.
- "Verified purchaser" means Pantheon matched the review to a completed purchase. It does not mean we independently verified product use or endorse the reviewer's opinion.
What we publish
We apply the same rules to every rating. Genuine criticism, a low rating, a product complaint, or a support/refund request is not a reason to reject a review. Support is handled separately and never requires changing or removing a review.
Objective reasons we may request changes or decline publication
- Duplicate content or a purchase that cannot be verified.
- Content unrelated to the product being reviewed.
- Spam, automation, advertising, or commercial promotion.
- Personal, order, account, or another person's information.
- Threats, harassment, hate, obscenity, or abusive language.
- Unlawful content, prohibited human-use instructions, or medical, safety, diagnostic, therapeutic, dosing, or performance claims we cannot lawfully publish.
- Copied content or a technical/integrity problem.
Media
A review may have one active photo or video. Media must be relevant, viewable, within the stated technical limits, and owned by the reviewer or shared with permission. Media is moderated under objective content and technical rules, never according to the rating or opinion. Only one media reward can ever be issued for a review, and the kind of the first approved photo or video sets the amount. Rejected media may be replaced, but replacing or removing media never creates another reward and never changes an amount already awarded.
What qualifies
- Lifestyle photo — show an unboxed image of your order, or the product in your real routine, environment, or use context.
- Experience video — 15–30 seconds with clear sound and lighting, sharing your authentic experience in your own words. Show yourself with the product in a use setting, or in a credible routine with it — not simply a static video of the product.
Media licence
When you add a photo or video to a review, you give Pantheon Peptides permission to show it on the Pantheon Peptides website and on Pantheon Peptides social media accounts, on its own or alongside your review, and to show your first name with it. You keep ownership of your content. You can ask us to stop new uses at any time by contacting [email protected]; posts and pages already published may stay up, and we cannot recall copies other people have already saved or reshared. Points you have already earned are yours and are not withdrawn. This permission covers our own website and social accounts — it does not cover paid advertising, which we would ask you about separately.
Moderation and points
Reviews are checked for purchase authenticity and these content rules—not sentiment. If an objective issue can be corrected, your account shows the reason so you can submit an updated review. Points are not offered for changing or removing negative feedback.
Redemption value
At the current redemption rate, 200 points can be redeemed for CAD $10 in the Canadian store or USD $10 in the U.S. store; 400 points for CAD $20 or USD $20; 800 points for CAD $40 or USD $40; and 1,000 points for CAD $50 or USD $50. These amounts are the same at every tier. Tier multipliers affect points earned on eligible purchases, not fixed review awards or the redemption rate. Points have no cash value and remain subject to the Olympus Rewards Terms.
See the Olympus Rewards terms or contact [email protected] if you believe a moderation decision was made in error.
